Accommodation Capacity

The total number of guests is not to exceed eight individuals to sleep in beds provided in Grange Lodge. In addition, we can accommodate up to two infants under two years of age to sleep in cots provided.

 

Arrival & Departure times

Arrival time is 4pm. Departure time is 10am. These times must be strictly adhered to. In the event that you are unable to arrive or depart at the specified times, please seek prior approval, we will endeavour to accommodate you.

 

Balance of Payment

The full balance of holiday cost is payable upon arrival.

 

Bed Linen and towels

Bed linen and towels are supplied free of charge.

 

Behaviour

We reserve the right to terminate this contract (and ultimately your holiday), if the behaviour of any guest is likely to endanger the safety or well being of himself / herself or others, or contravenes these terms & conditions, or damages or is likely to damage the property of Grange Lodge.

 

Booking Deposit

The booking deposit of one third of the cost of your holiday is non-refundable. It is strongly recommended that clients take out holiday insurance upon booking to cover the possibility of cancellation charges. No email of confirmation can be dispatched to you until the booking deposit has been received.

 

Contract

When you submit a booking request via email – you will receive an availability response to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by email. When you submit a booking reservation you will receive a booking summary by email to the email address you provide in the booking. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by post or email.

 

Complaints

In the unlikely event of a complaint, please notify the management immediately.

 

Damage Deposit, Breakages & Cleaning

A refundable damage deposit of €100 must be paid on arrival. The deposit will be refunded at the end of your stay, after your cottage has been inspected, and the management is satisfied that the terms and conditions of rental have been complied with. In particular, guests are expected to clean up spillages of any kind in any room as they occur, and all kitchen dishes, pans and utensils must be thoroughly washed when they are used. A full cleaning kit is provided, in addition to a sweeping brush, mop & bucket, vacuum cleaner, and dishwasher.

Breakages must be paid for, and guests are expected to notify the management about any breakages.

 

Electricity and Heating

The heating and hot water is operated by an oil burner. Oil and electricity meters are read upon arrival and again upon departure day in order that usage can be calculated on departure day. Guests are charged for oil and electricity used, based on meter readings. This charge is payable prior to departure.

 

Late arrivals

Failure to notify the management of a late arrival may result in your reservation being cancelled.

 

Liability

The management shall not be liable for any damage, loss or personal injury that may be sustained by any of the guests during their reserved stay.

 

Pets

Pets, other than guide dogs, are not permitted in Grange Lodge.

 

Right to Decline

We reserve the right to refuse, alter or cancel a booking, even after receipt of the final payment. In addition, we shall be relieved of all liability should Grange Lodge not be available due to circumstances beyond our control. In such an instance, we will attempt to find alternative similar accommodation for the guest(s), or a full refund will be offered. However, no refund or liability will apply to a situation where a guest is requested to vacate, or leaves of their own accord, prior to the expiration of their booking.

Note: “The management” when referred to in the above Terms & Conditions shall be taken to mean either Judy Caslin or Barry Caslin or a nominated caretaker. A caretaker will be nominated only in the absence of both Judy Caslin and Barry Caslin, in which event contact details for the caretaker will be notified to guests.